Who we are
Our website address is: https://lafamille.co.uk.
We use analytics cookies to see how many different visits are made to the site and what search terms are used to reach us. This data is aggregated and anonymised and processed by Jetpack from WordPress. We can’t see anything beyond the country of origin and the pages visited.
When you place an order on this site, we will set up several cookies in order to aid the purchasing process. Again, we can’t see any individual data.
Embedded content from other websites
Pages on this site may include embedded content (e.g. Instagram images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Data collected during the purchasing process
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information to send you your order details, keep you updated on the progress of your order, respond to your requests, issue refunds if required and process payments.
Who we share your data with
We don’t share your data outside of La Famille. Your purchase is processed via Stripe and we have no visibility of your card details. You can view the Stripe privacy/security policy here: https://stripe.com/gb/privacy
How long we retain your data
Most cookies last for a year and are automatically deleted. We keep order details (which includes the name and address you provide) for up to 5 years.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Third party processing for card purchases goes to Stripe. Jetpack from WordPress processes the cookies we use. We don’t use your data for any other purposes. You can view their privacy policies here: